Article 1 – Purpose
Pete sorensen.Com is the official merchant site of Pete Sorensen, French footwear brand.
Article 2 – Acceptance of the general conditions of sale
The acceptance of the general conditions of sale is tacitly made by the validation of the order by the customer. By making the payment, the user indicates that he accepts without reserve the present general conditions.
Article 3 – Realization of sales
The sales are perfect between the parties and the property is acquired from the buyer as soon as payment of the item, little matter the date of delivery.
Article 4 – Obligation of information
Pete Sorensen complies with its duty to provide pre-contractual advice and information as set out in article l121-18 of the consumer code and the articles to which it refers.
The essential characteristics of the articles are given in the detailed description which accompanies the photographs of the articles.
Compliance with article l121-19 of the french consumer code results from the confirmation of the order.
Article 5 – Customer account
The site is freely accessible without registration, but any order requires registration of the purchaser. The following are mandatory: civility, first name, last name, email, password, telephone and delivery address.
Article 6 – Prices and means of payment
The prices are indicated all taxes included in France and the european union. Prices are quoted excluding tax outside the european union. The items are supplied at the price in effect at the time of placing the order. Payment is made by credit card, American Express card, Paypal or by bank transfer on simple request.
The payment data are not retained by Pete Sorensen or by the body responsible for the financial transaction. The collection of the price is immediate.
The information you give us when you place your order and your payment by credit card are processed by our partner Ogone. The purpose of this automated data processing is to define a level of analysis of transactions and to fight credit card fraud, usurpation and misuse of your identity.
Pete Sorensen receives the data related to your order. Your card number is never transmitted or used as it is but has a secure encryption and encryption system. The highest security standards are applied to data storage and are all compliant with the payment card industry data security standard (PCI DSS). You can oppose the communication of your data, knowing that the non-transmission of this data prevents the realization and analysis of your transaction and will lead us to suggest another way of reservation.
The occurrence of an unpaid amount due to the fraudulent use of a bank card will entail the registration of the contact details in relation to your order associated with this delinquency within an incident payment file. An irregular declaration or an anomaly may also be subject to specific treatment. According to the information provided by the order analysis system, we may contact you to request additional parts. The supply of these parts is in this case a sine qua non condition to the validation of your reservation.
Article 7 – Price adjustments in balance
If an item has been purchased within 7 days of the start of the sales or a promotional period, Pete Sorensen will be able to credit the price difference in the form of a credit on the customer’s account. This credit will be granted provided that the product including size is always available for sale on the site at the time of the request by the customer. This credit will be valid 12 months after approval of the credit.
Any item purchased on sale or discounted will not benefit from this downward adjustment.
Article 8 – Delivery tariffs and delivery times
Shipping costs are free for metropolitan France. For other destinations, they will be quoted at the time of placing the order. The delivery times indicated depend on the possibilities of supply and delivery of the creators. Exceeding the delivery period shall not give rise to damages.
Article 9 – Unavailability of an article
If, on an exceptional basis, the item ordered is no longer available, the purchaser may either exchange or be reimbursed without delay and at the latest within thirty days of the payment of the sums paid by him.
Article 10 – Quality of articles
The quantity and qualities of the shoes delivered are those fixed at the time of the order.
Pete Sorensen reserves the right to modify the goods to be delivered in the case described in paragraph 2 of article r132-2 of the consumer code, that is to say when the modifications are linked to the ” and that they do not lead to any increase in prices or to altering the quality of the product, it being understood that the consumer is free to mention the characteristics to which he submits his commitment.
Items sold by petesorensen.com are warranted in accordance with applicable law and have not been used in any way. The essential characteristics of the articles are presented on www.petesorensen.com in each of the article sheets.
Article 11 – Damage article
It is clear from article l121-20-3 of the consumer code that pete sorensen.Com, as a professional, is liable as of right to the consumer for the proper performance of the obligations resulting from the contract concluded at that these obligations are to be performed by the professional who has concluded the contract or by other service providers, without prejudice to his right of recourse against them; on the other hand, that he can absolve himself of all or part of his responsibility by proving that the non-performance or poor performance of the contract is attributable either to the consumer or to the unpredictable and insurmountable fact of a third party to the contract, or to a case of force majeure. In the event of an anomaly concerning delivery, that is to say in the case of defective or non-conforming goods in kind (color reference error), the customer must send his claims to pete sorensen by e-mail at the earliest opportunity or even on the same day of delivery. email@example.com
Any complaint made beyond the 3 days following the delivery can not be accepted. The absence of complaints, the non-issuance of reservations by the client mean that the article delivered is deemed satisfactory and can not be the subject of any subsequent dispute. Com any complaint made beyond the 3 days following the delivery can not be accepted. The absence of complaints, the non-issuance of reservations by the client mean that the article delivered is deemed satisfactory and can not be the subject of any subsequent dispute. Com any complaint made beyond the 3 days following the delivery can not be accepted. The absence of complaints, the non-issuance of reservations by the client mean that the article delivered is deemed satisfactory and can not be the subject of any subsequent dispute.
Article 12 – Rights of retraction
At the end of article l 121-20 of the consumer code, as amended by order n ° 2001-741 of august 23, 2001, the period of withdrawal is 7 days as from the day following the reception of the ” article. The exercise of this right is carried out by means of the dedicated form located in the section order of the personal account or by a registered letter with acknowledgment of receipt formalizing the 7 calendar days deadline with Pete Sorensen. The exercise of this right entails the reimbursement of the sums paid, after qualitative and quantitative verification of the items returned.
Article 13 – Returns
The means of return will be at the initiative, at the convenience and at the expense of the customer. Under no circumstances may Pete Sorensen be obliged to organize the return of goods canceled under article 120-21 of the consumer code.
The products must imperatively be in good condition and returned in their original packaging, to which is added a package covering the whole product; they must bear no trace of use, be accompanied by their accessories.
It is only after verifying that these conditions are satisfied that Pete Sorensen will proceed to the refund of the sums collected in respect of the items returned, with the exception of the initial shipping costs. Otherwise, no refund can be made, the customer will remain the owner of the product,
Article 14 – Computer law and freedoms
In accordance with law 78-17 of January 6, 1978, consolidated by law 2004-801 of 6 august 2004, you have the right to access and rectify your personal data. Through us, and only if you have given your initial agreement at the time of your registration, your address can be transmitted to third party partners of Pete Sorensen. You can receive proposals from other companies. If you do not wish, you can write to us at Pete Sorensen, 5 rue de Charonne, 75011 paris.
Article 15 – Intellectual property
All texts, comments, books, illustrations and images, whether visual or sound, reproduced on the petesorensen.Com website are protected under copyright, trademark law, patent law and right to the image , for the whole world. They are the full and entire property of our society. As such, and in accordance with the provisions of the intellectual property code, only use for private use subject to different or even more restrictive provisions of the intellectual property code is permitted. Any other use constitutes infringement and sanctioned under the intellectual property.
Article 16 – Litigation
Any disputes which may arise as to the execution and interpretation of these general conditions shall be brought before the courts of Paris, which shall be the only competent courts.
Article 17 – Miscellaneous
These general terms and conditions take effect from 1 June 2012. Pete Sorensen reserves the right to modify certain elements of these general conditions during the year.